Is it advisable to use surveys to validate specific assumptions about the problem we are solving?
I have been reaching out to our target customers by email to seek their inputs on our basic tenets. I have received responses from 3 out of 20 I contacted. While all of them are positive and they want to be our beta users (I was so happy to have some sort of validation from likely users), this process doesn’t seem scalable to me. Should I instead formulate the questions into a survey and send it out to a larger group of people on Survey Monkey?
I am sorry if the answer is common knowledge, in which case please point me to the right reference to learn about this topic.