In the books and references I read through about Digital Transformation, they all assume buy-in from the top. The company is experiencing some sort of notable issue. Revenue is declining, customers are complaining, site up time is dropping, or a new CEO is brought in that has this vision of Digital Transformation.
I wonder if anyone has experience bringing about change within an organization that is doing very well. Introducing a new relationship with failure, prototyping, pushing the boundaries, within an org that has been successful in the past for many years and has no understanding of why they ‘need’ to change such tried and true business practices.
I would like my business to adopt a mind set of leveraging technology, instead of building everything ourselves.
Does anyone have any tips for how to bring about such change within a business that is already on a successful course and hasn’t begun to challenge the ways that they have been doing things at a deep foundational level? Do you simply have to wait until leadership agrees, or a business metric / market dynamic flips and the business starts to feel the pain? Do you hire in a team? Do you push forward yourself? Do you align an advisor to help you chart the course and ensure you’re not reinventing the wheel? I don’t really want to waste my time and it’s extremely exhausting to go up against leadership that is so resistant. There is so much potential and thus I’d love any help or guidance.